O'CONNOR REHAB & WELLNESS CLINIC

Social Distancing 

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Our clinic, as always, is making the health and safety of our patients and staff our number one priority. During the ongoing public health situation with COVID-19, we have made some changes to our clinic policies to keep us all healthy. The following is what you can expect from us and how to best prepare for your appointments:

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Cleaning and Disinfecting

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• We will maintain a clean and sanitized office space. Treatment tables, equipment, chairs, contact surfaces, etc. will be disinfected between each patient use.

• High-touch surfaces, including light switches, doorknobs, bathrooms, countertops, payment machines, etc. will be disinfected regularly throughout the day.

• Hand sanitizing stations will be available throughout the clinic

• Patients and staff will be asked to perform hand hygiene upon entering and exiting the clinic

 

Appointments

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• We will be adjusting our schedule to reduce the number of people in the office. This means that availability may change somewhat to allow us to stagger appointment times to allow for social distancing and appropriate cleaning between patients.

• We would appreciate that you call us to book appointments. Unscheduled visits and walk-ins are to be limited during this time.

• To further limit the number of people in the office, we ask that you arrive to your appointment on time (not early) and if possible, please attend your appointment alone.

• If you are unwell (fever, cough, flu-like symptoms) we ask that you do not attend the office. We will be happy to reschedule your appointment for a later date.

• Use of PPE and masks for staff, patients, and visitors is at their discretion. 

• We have enabled the tap function on our payment machine and ask that cash payments be kept to a minimum. Receipts will be emailed whenever possible.

 

Screening

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The following symptoms and signs may indicate infection with COVID-19:

• fever and/or chills; OR 

• cough; OR 

• shortness of breath; OR 

• decrease or loss of taste or smell; OR 

• Two or more of any of the following: 

  • runny nose/nasal congestion

  • headache

  • extreme fatigue

  • sore throat

  • muscle aches or joint pain

  • gastrointestinal symptoms (i.e. vomiting or diarrhea)

 

People who are eligible for molecular testing are encouraged to get tested using a molecular test, and may be required to access testing based on sector-specific guidance. People who are not eligible for molecular testing may use rapid antigen testing. See the Management of Cases and Contacts of COVID-19 in Ontario for more information on isolation recommendations for individuals with COVID-19 symptoms.

 

https://www.health.gov.on.ca/en/pro/programs/publichealth/coronavirus/docs/COVID-19_provincial_testing_guidance.pdf (page 9 & 10)

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We recommend that you contact your family physician, Toronto Public Health (416-338-7600) or Telehealth Ontario (1-866-797-0000)

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We look forward to seeing you! Thank you.